Privacy Policy and Data Use Notice
We take the security of your personal information seriously. This notice explains how information is collected and used during a claim.
Information We Collect
Name, phone number, ID number, bank card number, waybill number, item value and the automatically calculated claim amount.
How Information Is Used
Information is used only for identity verification, claim review, payment processing and necessary customer service communication.
Security Measures
Information is sent over an encrypted connection, sensitive fields are encrypted at rest, and access is restricted to an authorised administrator.
Retention and Deletion
Information is kept only as long as necessary to process the claim and meet applicable obligations, after which it is deleted under the applicable policy.
Important Reminder
We will never ask for your bank password, PIN, CVV, security code or SMS verification code.