@charset "UTF-8";
:root{--red:#e60012;--red-dark:#bb0010;--red-soft:#fff1f2;--ink:#202124;--muted:#6f737c;--line:#e9eaed;--surface:#fff;--background:#f7f7f9;--shadow:0 20px 55px rgba(42,22,24,.1);--radius:24px}
*{box-sizing:border-box}
html{max-width:100%;overflow-x:hidden;scroll-behavior:smooth}
body{max-width:100%;margin:0;overflow-x:hidden;color:var(--ink);background:var(--surface);font-family:Inter,"Noto Sans SC","Microsoft YaHei",Arial,sans-serif;-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
button,input{font:inherit}
button{cursor:pointer}
img,svg{display:block;max-width:100%}
.public-body{min-height:100vh}
.site-header{position:sticky;top:0;z-index:30;width:100%;color:#fff;background:var(--red);border-bottom:1px solid rgba(255,255,255,.18);box-shadow:0 8px 24px rgba(132,0,10,.16)}
.header-inner,.footer-inner{width:min(100%,1180px);margin:0 auto;padding:0 clamp(18px,4vw,42px)}
.header-inner{min-height:70px;display:flex;align-items:center;gap:8px}
.brand{display:inline-flex;align-items:center;gap:10px;min-width:0}
.brand-image{width:auto;max-width:min(24vw,96px);height:42px;object-fit:contain;object-position:left center}
.brand-symbol{position:relative;width:40px;height:30px;flex:0 0 auto}
.brand-symbol i{position:absolute;width:26px;height:19px;border:5px solid currentColor;transform:skew(-18deg)}
.brand-symbol i:first-child{left:1px;top:1px;border-right:0}
.brand-symbol i:last-child{right:1px;bottom:1px;border-left:0}
.brand-name{max-width:min(48vw,240px);overflow:hidden;color:inherit;font-size:20px;font-weight:850;letter-spacing:-.04em;text-overflow:ellipsis;white-space:nowrap}
.site-nav{display:none}
.header-actions{margin-left:auto;display:flex;align-items:center;gap:4px}
.language-menu{position:relative}.language-menu summary{display:flex;align-items:center;gap:6px;padding:10px 5px;color:#fff;font-size:12px;font-weight:750;list-style:none;cursor:pointer;white-space:nowrap}.language-menu summary span{display:none}.language-menu summary::-webkit-details-marker{display:none}.language-menu summary svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7}.language-options{position:absolute;z-index:40;right:0;top:calc(100% + 11px);display:grid;width:142px;padding:7px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:0 16px 35px rgba(30,31,35,.14)}.language-options:before{content:"";position:absolute;right:22px;top:-6px;width:10px;height:10px;border-left:1px solid var(--line);border-top:1px solid var(--line);background:#fff;transform:rotate(45deg)}.language-options a{position:relative;padding:10px 11px;border-radius:8px;color:#555960;font-size:12px;font-weight:700}.language-options a:hover{background:#f7f7f9}.language-options a.current{color:var(--red);background:var(--red-soft)}
.button{min-height:48px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 22px;border:0;border-radius:12px;font-weight:800;transition:transform .2s,box-shadow .2s,background .2s}
.button:hover{transform:translateY(-2px)}
.button-primary{color:#fff;background:var(--red);box-shadow:0 10px 24px rgba(230,0,18,.22)}
.button-primary:hover{background:var(--red-dark);box-shadow:0 14px 30px rgba(230,0,18,.27)}
.button-secondary{color:var(--ink);background:#fff;border:1px solid var(--line)}
.header-claim{display:none;min-height:42px;padding:0 18px;color:var(--red);background:#fff;box-shadow:none;font-size:14px}.header-claim:hover{color:var(--red-dark);background:#fff}
.menu-toggle{order:4;width:42px;height:42px;padding:10px;border:0;background:transparent;border-radius:10px}
.menu-toggle span{display:block;height:2px;margin:5px 0;border-radius:2px;background:#fff;transition:.2s}
.menu-toggle[aria-expanded="true"] span:first-child{transform:translateY(7px) rotate(45deg)}
.menu-toggle[aria-expanded="true"] span:nth-child(2){opacity:0}
.menu-toggle[aria-expanded="true"] span:last-child{transform:translateY(-7px) rotate(-45deg)}
.site-nav.open{position:absolute;display:grid;top:70px;left:0;width:100%;padding:10px 20px 22px;background:#fff;border-bottom:1px solid var(--line);box-shadow:0 16px 30px rgba(0,0,0,.08)}
.site-nav.open a{padding:13px 4px;color:var(--ink);font-weight:700}
.public-main{overflow:hidden}
.hero{position:relative;background:linear-gradient(145deg,#fff 10%,#fff7f8 100%)}
.hero:before{content:"";position:absolute;right:-20%;top:-20%;width:70vw;aspect-ratio:1;border-radius:50%;background:radial-gradient(circle,rgba(230,0,18,.09),transparent 66%);pointer-events:none}
.hero-inner{position:relative;width:min(100%,1180px);margin:0 auto;padding:clamp(46px,8vw,96px) clamp(18px,4vw,42px) clamp(60px,9vw,110px);display:grid;grid-template-columns:minmax(0,1fr);gap:36px;align-items:center}
.hero-copy{min-width:0}
.eyebrow{display:inline-flex;align-items:center;gap:8px;margin-bottom:18px;padding:8px 12px;border-radius:999px;color:var(--red);background:var(--red-soft);font-size:12px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}
.eyebrow:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--red);box-shadow:0 0 0 5px rgba(230,0,18,.1)}
.hero h1{max-width:720px;margin:0;overflow-wrap:anywhere;font-size:clamp(37px,8vw,68px);line-height:1.08;letter-spacing:-.055em}
.hero-description{max-width:620px;margin:22px 0 0;color:var(--muted);font-size:clamp(16px,2.8vw,19px);line-height:1.8}
.hero-actions{display:grid;grid-template-columns:minmax(0,1fr);gap:12px;margin-top:30px}
.hero-actions .button{width:100%}
.secure-note{display:flex;align-items:center;gap:9px;margin:20px 0 0;color:#676b72;font-size:13px}
.secure-note svg{width:18px;fill:none;stroke:var(--red);stroke-width:2}
.hero-visual{position:relative;width:min(100%,610px);margin:0 auto}
.hero-visual img{width:100%;height:auto}
.hero-stat{position:absolute;left:3%;bottom:8%;display:flex;align-items:center;gap:12px;padding:13px 16px;border:1px solid rgba(230,0,18,.1);border-radius:16px;background:rgba(255,255,255,.92);box-shadow:0 14px 35px rgba(52,22,25,.12);backdrop-filter:blur(10px)}
.hero-stat strong{display:block;font-size:19px}.hero-stat>div>span{display:block;margin-top:2px;color:var(--muted);font-size:11px}
.hero-stat-icon{position:relative;display:grid;place-items:center;flex:0 0 auto;width:48px;height:48px;border-radius:14px;color:#fff;background:var(--red);box-shadow:0 8px 18px rgba(230,0,18,.22)}
.hero-stat-icon svg{width:25px;height:25px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.hero-stat-icon b{position:absolute;right:-8px;top:-8px;display:grid;place-items:center;min-width:25px;height:19px;padding:0 4px;border:2px solid #fff;border-radius:999px;color:var(--red);background:#fff;box-shadow:0 4px 10px rgba(92,0,8,.16);font-size:10px;font-weight:900;line-height:1}
.section{width:100%;padding:clamp(64px,10vw,110px) clamp(18px,4vw,42px)}
.section-inner{width:min(100%,1100px);margin:0 auto}
.section-heading{text-align:center;max-width:680px;margin:0 auto 38px}
.section-heading h2{margin:0;font-size:clamp(28px,5vw,44px);letter-spacing:-.04em}
.section-heading p{margin:14px 0 0;color:var(--muted);font-size:16px;line-height:1.7}
.process-section{background:#fff}
.process-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,240px),1fr));gap:16px}
.process-card{position:relative;min-height:220px;padding:26px;border:1px solid var(--line);border-radius:var(--radius);background:#fff;transition:.25s}
.process-card:hover{border-color:#f0b9bd;box-shadow:var(--shadow);transform:translateY(-5px)}
.process-number{display:grid;place-items:center;width:48px;height:48px;margin-bottom:36px;border-radius:14px;color:#fff;background:var(--red);font-size:18px;font-weight:900;box-shadow:0 9px 20px rgba(230,0,18,.2)}
.process-card h3{margin:0 0 9px;font-size:20px}.process-card p{margin:0;color:var(--muted);line-height:1.65}
.benefit-section{background:var(--background)}
.benefit-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,250px),1fr));gap:18px}
.benefit-card{display:flex;align-items:center;gap:16px;padding:22px;border-radius:20px;background:#fff;border:1px solid #ededf0}
.benefit-icon{display:grid;place-items:center;flex:0 0 auto;width:50px;height:50px;border-radius:15px;color:var(--red);background:var(--red-soft)}
.benefit-icon svg{width:25px;height:25px;fill:none;stroke:currentColor;stroke-width:1.8}
.benefit-card h3{margin:0 0 5px;font-size:16px}.benefit-card p{margin:0;color:var(--muted);font-size:13px;line-height:1.5}
.faq-list{display:grid;gap:12px;width:min(100%,820px);margin:0 auto}
.faq-item{border:1px solid var(--line);border-radius:18px;background:#fff;overflow:hidden}
.faq-item summary{position:relative;padding:20px 52px 20px 20px;list-style:none;font-weight:800;cursor:pointer}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary:after{content:"+";position:absolute;right:20px;top:50%;transform:translateY(-50%);color:var(--red);font-size:25px;font-weight:400}
.faq-item[open] summary:after{content:"−"}
.faq-item p{margin:0;padding:0 20px 20px;color:var(--muted);line-height:1.75}
.claim-cta{padding-top:0}
.claim-cta-inner{width:min(100%,1050px);margin:0 auto;padding:clamp(30px,6vw,58px);border-radius:clamp(24px,5vw,40px);color:#fff;background:linear-gradient(120deg,#e60012,#ae0010);display:grid;gap:24px;align-items:center;box-shadow:0 28px 60px rgba(170,0,15,.22)}
.claim-cta h2{margin:0;font-size:clamp(28px,5vw,43px);letter-spacing:-.04em}.claim-cta p{margin:10px 0 0;color:rgba(255,255,255,.82);line-height:1.7}
.claim-cta .button{background:#fff;color:var(--red);box-shadow:none}
.site-footer{padding:45px 0 110px;color:#c9cbd0;background:#202124}
.footer-inner{display:grid;gap:30px}.site-footer .brand{color:#fff}.site-footer .brand-symbol i{border-color:#fff}.site-footer p{margin:16px 0 0;color:#979ba4;font-size:13px}.footer-links{display:flex;flex-wrap:wrap;gap:20px;align-items:center}.footer-links a:hover{color:#fff}.footer-bottom{width:min(100%,1180px);margin:34px auto 0;padding:22px clamp(18px,4vw,42px) 0;border-top:1px solid #35373c;color:#777b83;font-size:12px}
.floating-service{position:fixed;z-index:26;right:clamp(14px,3vw,34px);bottom:86px;display:flex;align-items:center;justify-content:center;gap:9px;min-height:52px;padding:0 15px;border:0;border-radius:999px;color:#fff;background:#24262b;box-shadow:0 12px 30px rgba(0,0,0,.23);font-size:13px;font-weight:800}
.floating-service svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.8}.floating-service span{display:none}
.mobile-claim-dock{position:fixed;z-index:25;left:0;bottom:0;width:100%;padding:10px max(14px,env(safe-area-inset-left)) calc(10px + env(safe-area-inset-bottom));background:rgba(255,255,255,.94);border-top:1px solid var(--line);backdrop-filter:blur(14px)}
.mobile-claim-dock .button{width:100%}
.form-page{min-height:calc(100vh - 70px);padding:clamp(34px,7vw,78px) clamp(14px,4vw,32px) 90px;background:linear-gradient(180deg,#fff5f6 0,#f8f8fa 36%,#f8f8fa 100%)}
.form-wrap{width:min(100%,840px);margin:0 auto}
.form-heading{text-align:center;margin-bottom:28px}.form-heading h1{margin:0;font-size:clamp(30px,6vw,45px);letter-spacing:-.045em}.form-heading p{margin:12px 0 0;color:var(--muted);line-height:1.6}
.progress{display:flex;align-items:flex-start;justify-content:center;width:min(100%,620px);margin:0 auto 24px}
.progress-step{position:relative;flex:1;text-align:center;color:#9a9da4;font-size:11px;font-weight:700}.progress-step:not(:last-child):after{content:"";position:absolute;top:16px;left:62%;width:76%;height:2px;background:#dddfe3}.progress-step span{position:relative;z-index:1;display:grid;place-items:center;width:34px;height:34px;margin:0 auto 8px;border:2px solid #dddfe3;border-radius:50%;background:#f8f8fa;font-size:12px}.progress-step.active{color:var(--red)}.progress-step.active span{color:#fff;border-color:var(--red);background:var(--red)}
.claim-form-card{padding:clamp(20px,5vw,42px);border:1px solid #ececf0;border-radius:clamp(20px,4vw,30px);background:#fff;box-shadow:0 24px 65px rgba(35,24,25,.09)}
.form-grid{display:grid;gap:20px}.form-group{display:grid;gap:8px}.form-group.full{grid-column:1/-1}.form-group label{font-size:13px;font-weight:800}.required{color:var(--red)}
.input-wrap{position:relative}.input-wrap input{width:100%;height:52px;padding:0 15px;border:1px solid #dfe1e5;border-radius:12px;outline:0;background:#fff;color:var(--ink);transition:.2s}.input-wrap input:hover{border-color:#c8cbd1}.input-wrap input:focus{border-color:var(--red);box-shadow:0 0 0 4px rgba(230,0,18,.08)}.input-wrap input[readonly]{color:#9d0010;background:#fff5f6;border-color:#f5c7cb;font-weight:850}.input-prefix{position:absolute;left:15px;top:50%;transform:translateY(-50%);color:#676b72;font-weight:800}.input-prefix+input{padding-left:52px}.field-error{color:#c80011;font-size:12px;line-height:1.4}.field-hint{color:var(--muted);font-size:11px;line-height:1.5}
.form-alert{margin-bottom:20px;padding:14px 16px;border-radius:12px;color:#a8000e;background:#fff0f1;border:1px solid #f4c5c9;font-size:13px;line-height:1.6}
.safety-box{display:flex;gap:11px;margin:24px 0 18px;padding:14px;border-radius:13px;color:#5d4a32;background:#fff8e9;border:1px solid #f3dfaf;font-size:12px;line-height:1.6}.safety-box svg{flex:0 0 auto;width:19px;height:19px;fill:none;stroke:#aa7415;stroke-width:2}
.consent{display:flex;align-items:flex-start;gap:10px;color:#555960;font-size:12px;line-height:1.7}.consent input{flex:0 0 auto;width:18px;height:18px;margin-top:2px;accent-color:var(--red)}.consent a{color:var(--red);font-weight:800}.form-submit{width:100%;margin-top:24px}.form-submit.is-submitting{pointer-events:none;opacity:.78;transform:none;box-shadow:none}
.success-card{text-align:center;padding:clamp(28px,7vw,58px)}.success-icon{display:grid;place-items:center;width:78px;height:78px;margin:0 auto 20px;border-radius:50%;color:#fff;background:var(--red);box-shadow:0 13px 30px rgba(230,0,18,.25)}.success-icon svg{width:38px;fill:none;stroke:currentColor;stroke-width:2.3}.success-card h1{margin:0;font-size:clamp(28px,6vw,42px)}.success-card>p{color:var(--muted);line-height:1.7}.reference-box{margin:25px 0;padding:22px;border:1px dashed #ef9ca4;border-radius:16px;background:#fff7f8}.reference-box span{display:block;color:var(--muted);font-size:12px}.reference-box strong{display:block;margin-top:8px;color:var(--red);font-size:clamp(20px,5vw,29px);letter-spacing:.03em;word-break:break-word}.success-meta{display:flex;justify-content:center;gap:8px;color:#6d7178;font-size:12px}.success-actions{display:flex;flex-wrap:wrap;justify-content:center;gap:12px;margin-top:24px}.success-actions .button{flex:1 1 180px}
.lookup-page{min-height:calc(100vh - 70px);padding:clamp(38px,7vw,78px) clamp(14px,4vw,32px) 90px;background:linear-gradient(180deg,#fff5f6 0,#f7f8fa 32%,#f7f8fa 100%)}.lookup-wrap{width:min(100%,860px);margin:0 auto}.lookup-form{padding:clamp(20px,5vw,34px);border:1px solid #ececf0;border-radius:24px;background:#fff;box-shadow:0 22px 55px rgba(35,24,25,.08)}.lookup-form>label{display:block;margin-bottom:9px;font-size:13px;font-weight:850}.lookup-input-row{display:grid;gap:11px}.lookup-input-row input{width:100%;height:52px;padding:0 15px;border:1px solid #dfe1e5;border-radius:12px;outline:0}.lookup-input-row input:focus{border-color:var(--red);box-shadow:0 0 0 4px rgba(230,0,18,.08)}.lookup-tip{display:flex;align-items:flex-start;gap:9px;margin:14px 0 0;color:var(--muted);font-size:11px;line-height:1.6}.lookup-tip svg{flex:0 0 auto;width:18px;height:18px;fill:none;stroke:var(--red);stroke-width:1.8}.lookup-notice{margin-top:18px;padding:14px 17px;border-radius:13px;font-size:13px;line-height:1.6}.lookup-notice.success{color:#087348;background:#e8f8ef;border:1px solid #b8e5ca}.lookup-notice.error{color:#a5000e;background:#fff0f1;border:1px solid #f0c3c7}.lookup-results{display:grid;gap:18px;margin-top:22px}.lookup-result-card{padding:clamp(20px,5vw,32px);border:1px solid #e7e8eb;border-radius:22px;background:#fff;box-shadow:0 16px 40px rgba(32,33,36,.07)}.lookup-result-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding-bottom:18px;border-bottom:1px solid var(--line)}.lookup-result-head>div>span{display:block;color:var(--muted);font-size:11px}.lookup-result-head>div>strong{display:block;margin-top:5px;color:var(--red);font-size:clamp(15px,4vw,20px);letter-spacing:.02em;word-break:break-all}.claim-status{flex:0 0 auto;padding:7px 10px;border-radius:999px;font-size:11px;font-weight:850}.claim-status.reviewing{color:#9a6510;background:#fff4d8}.claim-status.approved{color:#087348;background:#e5f8ed}.claim-details{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 14px;margin:22px 0}.claim-details div{min-width:0}.claim-details dt{margin-bottom:6px;color:var(--muted);font-size:11px}.claim-details dd{margin:0;overflow-wrap:anywhere;font-size:14px;font-weight:750}.claim-details .claim-money{color:var(--red);font-size:18px;font-weight:900}.claim-feedback{display:flex;align-items:flex-start;gap:11px;margin:4px 0 18px;padding:16px 18px;border:1px solid var(--red-dark);border-radius:14px;color:#fff;background:var(--red);box-shadow:0 10px 24px rgba(230,0,18,.16)}.claim-feedback-warning{display:grid;place-items:center;flex:0 0 auto;width:22px;height:22px;margin-top:1px}.claim-feedback-warning svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.claim-feedback p{min-width:0;margin:0;white-space:pre-wrap;font-size:14px;font-weight:750;line-height:1.65;overflow-wrap:anywhere}.lookup-result-action{padding-top:18px;border-top:1px solid var(--line)}.lookup-result-action form{margin:0}.lookup-result-action .button{width:100%}.payout-button{color:#fff;background:#0b9c61;box-shadow:0 10px 24px rgba(11,156,97,.2)}.payout-button:hover{background:#087d4e}.payout-complete{color:#087348;background:#e5f8ed;border:1px solid #b6e4c9;opacity:1;cursor:default}.reviewing-note{display:block;padding:13px;text-align:center;border-radius:11px;color:#94610d;background:#fff5dc;font-size:13px;font-weight:800}
.privacy-page{padding:clamp(40px,8vw,90px) clamp(18px,4vw,36px);background:var(--background)}.privacy-card{width:min(100%,820px);margin:0 auto;padding:clamp(24px,5vw,50px);border-radius:28px;background:#fff;box-shadow:var(--shadow)}.privacy-card h1{margin-top:0;font-size:clamp(29px,5vw,43px);letter-spacing:-.04em}.privacy-card>p{color:var(--muted);line-height:1.8}.privacy-section{padding:20px 0;border-top:1px solid var(--line)}.privacy-section h2{margin:0 0 8px;font-size:18px}.privacy-section p{margin:0;color:var(--muted);line-height:1.8}.privacy-back{margin-top:22px}
@media (min-width:680px){.header-inner{min-height:78px;gap:18px}.site-nav.open{top:78px}.header-actions{gap:10px}.language-menu summary span{display:inline}.header-claim{display:inline-flex}.hero-actions{display:flex;flex-wrap:wrap}.hero-actions .button{width:auto;flex:0 0 auto}.lookup-input-row{grid-template-columns:minmax(0,1fr) auto}.lookup-input-row .button{min-width:150px}.claim-details{grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.floating-service{bottom:28px}.floating-service span{display:block}.mobile-claim-dock{display:none}.site-footer{padding-bottom:45px}.footer-inner{grid-template-columns:1fr auto;align-items:center}.claim-cta-inner{grid-template-columns:1fr auto}.success-actions .button{flex:0 0 auto}}
@media (min-width:900px){.menu-toggle{display:none}.site-nav{display:flex;align-items:center;gap:30px;margin-left:auto}.site-nav a{position:relative;padding:28px 0;color:rgba(255,255,255,.78);font-size:14px;font-weight:750}.site-nav a:after{content:"";position:absolute;left:0;right:0;bottom:17px;height:2px;border-radius:2px;background:#fff;transform:scaleX(0);transition:.2s}.site-nav a:hover,.site-nav a.active{color:#fff}.site-nav a:hover:after,.site-nav a.active:after{transform:scaleX(1)}.header-actions{margin-left:10px}.hero-inner{grid-template-columns:minmax(0,1.02fr) minmax(380px,.98fr)}.hero-visual{justify-self:end}.hero-actions .button{min-width:176px}.process-card{padding:32px}.form-page{min-height:calc(100vh - 78px)}}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{transition:none!important}}